1 |
Prices |
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Unless otherwise specified, they are In USD. |
2 |
Fees other than product prices |
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Unless otherwise specified at the time of the quotation, shipping charges,
vat, |
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import tariffs, service charges, etc., are not included. |
3 |
Order Confirmation |
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Upon receiving your order, we will send a confirmation mail with the total
price, including |
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shipping fees. Order will only be confirmed once you reply to the confirmation
mail. |
4 |
Quality |
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We pay extra attention to maintaining quality. |
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Please check the products upon delivery against shipping documents and |
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inform us of any problem within 48 hours after the delivery. |
5 |
Return policy |
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Basically, we do not accept any returns or exchanges, |
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however we will respond promptly with below claims: |
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* Wrong products were shipped |
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* Any damage, defect, etc., found in the products |
6 |
Remedies and Limitations |
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Should any product fail to perform as warranted or for any other claims
arising from the |
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purchase of products from us, our liability and your remedy are strictly
limited to the |
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purchase price or replacement, at our sole option, of the product sold. |
1 |
PayPal |
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PayPal is a convenient way to make a payment with a credit card. |
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We will send you a PayPal invoice to your E-mail address, and you can |
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follow the instructions to proceed with payment with your credit card. |
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(* you do not need to create your own PayPal account for a credit card payment) |
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For details on how to pay PayPal invoices by Credit Card, please see the video at the link below |
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2 |
Bank Wire Transfer - Advance Payment |
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We accept bank remittances. |
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For bank wire, please note that the remittance charge at your local |
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bank is your burden, and the net amount should be sent to our bank account. |
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Our bank information will be provided in the quote or order confirmation
mail. |
3 |
Bank Wire Transfer - NET 30 Term (payment within 30 days upon receiving
item) |
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NET30 Term can be applied only to the following US institutions. |
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- Schools (Incorporated educational institution.) |
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- Governmental and municipal offices. |
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- Incorporated administrative institutions. |
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- Incorporated hospital and medical institution. |
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- Listed Company. |
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- The company which meets the criteria of our financial regulation. |
* |
Please note that we set limits to the total amount that can be paid with
NET30 |
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by the organization, or the product. All Made-to-order products must be
paid in advance. |
1 |
EMS (Post office) or Yamato/UPS services. |
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We deliver our products globally. |
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Most of our item is shipped from Japan with EMS (Post office) or Yamato/UPS
services. |
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Delivery time depends on destination and stock availability. |
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We will provide a tracking number upon delivery, and the package can be
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tracked at any time using the carrier tracking system. |
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2 |
Shipping with the Customer's account |
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If you have an account for such couriers as FedEx, DHL, UPS etc., |
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and would like to use your account for delivery, we can arrange it for you too. |
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In such a case, please provide your courier account information when ordering. |
3 |
Shipping Cost |
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The total amount will vary depending on the product, quantity, |
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and destination and will be estimated at the time of quotation. |
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4 |
Tax |
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We ship our items from Japan, and you may be charged with fee at the custom
in your country. |
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We can not know whether or not your package will be charged or how much
it will cost. |
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In any case, the customs duty is the recipient's responsibility. |
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You will usually receive a postcard from the local authorities if duties must be paid, |
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and it generally is paid at the post office. |
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Please note that the payment method may differ depending on the country. |
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