Order Information

Terms and Conditions
1 Prices
  Unless otherwise specified they are In USD.
2 Fees other than product prices
  Unless otherwise specified at the time of the quotation, shipping charges, vat,
  import tariffs, and service charges etc are not included.
3 Quality
  We pay extra attention to maintaining quality.Please check the products upon delivery against
  shipping documents and inform us of any problem within 48 hours after the delivery.
4 Return policy
  Basically we do not accept any returns or exchanges, however we will respond promptly with
  below claims: *Wrong products were shipped; *Any damage, defect etc is found in the products;
5 Remedies and Limitations
  Should any product fail to perform as warranted or for any other claims arising from the
purchase of products from us, our liability and your remedy are strictly limited to the
  purchase price or replacement, at our sole option, of the product sold.


Payment Options
1 PayPal
  PayPal is convenient way to make a payment with credit card.
  We will send you a PayPal invoice to E-mail address and you can follow instruction on the
  invoice to proceed payment with your credit card.
  (*you do not need to create your own PayPal account for a credit card payment)
   
2 Bank Wire Transfer - Advance
  We accept bank remittance. For bank wire, please note that remittance charge at your local
  bank is your burden and net amount should be sent to our bank account.
  Our bank information will be provided in the quote or order confirmation mail.
3 Bank Wire Transfer - NET 30 Term (payment within 30 days upon receiving item)
  NET30 Term can be applied only to following US institutions.
   - Schools (Incorporated educational institution.)
   - Governmental and municipal offices.
   - Incorporated administrative institutions.
   - Incorporated hospital and medical institution.
   - Listed Company.
   - The company which meets criteria of our financial regulation.
** We set limits to the total amount that can be paid with NET30 by organization, or by product.
Made to order products must be paid in advance.


Shipping Information
1 Shipping with EMS (Express Mail Service)
  We deliver worldwide. Most of our item is shipped from Japan with EMS service (Post office)
  Delivery time is approximately 3 business days to 2 weeks depending on destination and
  stock availability. We will provide with tracking number upon delivery and package can be
  tracked at any time by using EMS tracking web site.
   
2 Shipping with Customer's account
  If you have own account for such courier as FedEx, DHL, UPS etc, and would like to use
  your own account for delivery, we are able to arrange it for you too.
  In such case, please provide your courier account information when order.
3 Shipping Cost
  It depends on the total weight of your purchased products.
  Please refer to the list for approximate shipping cost for you region
** NOTICE
We ship our items from Japan and you may be charged with fee at the custom in your country.
We can not know whether your package will be charged or not, and how much it will cost.
In any case, the customs duty is the recipient's responsibility.
 
If duties have to be paid, you will usually receive a postcard from the local authorities.
Taxes and duties can usually be paid at the post office.
Please note that the payment method may change, depending on the country.


Order Confirmation
  Upon your order, we will send a confirmation mail with total price which will include
  shipping and handling fees.
  * Order will not be confirmed until you reply to the confirmation mail.

Privacy Policy
  We shall take the utmost care in preventing the disclosure, loss or damage of your personal
  information according to the personal information protection guidelines. For the further
  information on the personal information protection guidelines, please visit our privacy policy page.
   Privacy Policy.